FAQs
+How is the work kick-started ?
We would be needing the following
• Sample of drawings
• Standards of drawings
• Details of textures and utilities
• Volume of work to be done
• The timelines required for deiverables
+ How do you communicate?
Generally we communicate via e-mails. The mails from the clients are answered either instantaneously or within one business day. Also, we can communicate via telephone/fax or skype or similar messengers.
+In what format is the input data to be sent ?
The files can be shared in any graphic file format, for ex. TIFF. For color JPEG / GIF formats are better. Also, we are fine with .dwg files for Autocad.
+How much is the turnaround time?
Once we analyze your input files, we will be in a better position to commit the TAT timeframe. We deliver projects as fast as within one business day.
+ Do you follow any CAD standards ?
We generally follow the CAD standards as prescribed by the clients. However, in absence of such inputs we can also utilize our pre-set standards.
+ How do I send the original or markups sheets if in-house scanner isn’t available?
You may get the services of a blueprint shop that normally has a scanner, or mail us the blueprints by courier.
+ Can I personally come and inspect the office ?
You are most welcome to pay us a visit whenever you want.
+ Can your employees come down to US or European countries ? ?
Our employees can definitely work offshore with you for intricate projects, if required.
+ How can payments be made ?
Payments can be made via Paypal or bankwire transfers.
+ What is the typical turnaround time for a residential building?
For a project of approx. 2000-3000sq ft, it takes approx 5 business days comprising of 3 exterior 3D and 5 interior 3D views.
+ How do you ensure data safety?
We ensure that your data is as secretive as you desire. Upon completion of the project, all the input and output files are stored in a electronic vault which is accessible by limited professionals on a senior level.
+ Do you check the drawings before delivery ?
All the drawings are proof-checked by our in-house experts who typically are having an experience of 5+ years.